If an eBook is listed on SUPrimo this means the Library has purchased access to this title. However, there are many different eBook platforms and suppliers with different access restrictions. (See eBook platforms and suppliers for more details)
Occasionally an eBook will have an unlimited access model which means anyone can access the title at any time. However, most eBooks have a more restricted access model.
(The length of time a user has to read/access a title will depend on the platform settings see eBook platforms and suppliers for more details)
The Library monitors queues, turnaways and credit totals and will look to purchase additional licences/credits if possible where there are large numbers of students trying to access a title. If you are having issues accessing a title, use the Report a problem link on the SUPrimo ebook record or contact firstname.lastname@example.org